Resource
Agency Evaluation Scorecard
Use this 100-point framework to compare SaaS UX agencies without relying on vibes, sponsored claims, or generic portfolio polish.
Scoring model — 100 pt
SaaS focus 20
B2B and complex product experience 15
Product UX expertise 15
Dashboard, data, and AI complexity 15
Case study and proof quality 15
Engagement model clarity 10
Content and thought leadership 5
Transparency and trust 5
Each criterion is scored from public evidence — positioning, case studies, service pages, third-party proof, and submitted corrections — then capped at the weight shown.